HOW YOUR HOOP GETS HOME
EASY DELIVERY. FAST SHIPPING. SLAM DUNK.
PRODUCTS ON BACK-ORDER
An ESTIMATE NEXT SHIPPING DATE will be displayed on the website during the carting process.
Select BANK TRANSFER as the payment method to complete the checkout without payment.
We will get back to you to finalise the transaction upon next available supply and delivery.
When you order from Mega Slam Hoops, you don’t have to worry about calling a delivery truck. We deliver your hoop express from our warehouse to your driveway so you waste no time getting to those free throws.
Use our 5-point checklist below to ensure a smooth delivery of your Mega Slam Hoop.
Confirm and track your order
Congrats on ordering your new hoop. Now look for an email that has your order details and includes a delivery tracking number.
Schedule a delivery date
Expect to get a phone call from a shipping specialist to arrange your specific delivery date and time. This is also a good time to coordinate with an installer if you’re planning on hiring one.
Make room
Our basketball systems are big (up to 408 kgs) and the shipping pallet takes up quite a bit of space when delivered. Plan to clear-away a space now, so delivery can go smoothly when it arrives.
Inspect your delivery
Based on the size of your order, make sure the correct number of boxes are strapped to each pallet. It’s okay if some of the boxes have dents or are torn. Our systems are rugged and will survive minor damage to the boxes.
Sign to release your delivery
Now, your friendly delivery specialist will ask for a signature to release your basketball system. If there is any visible damage to the boxes (or the system), please document the specific damage on the delivery sheet and take photos before you sign.
If any items have been damaged, accept the delivery and immediately contact us. Include any photos within the email and we will expedite delivery of replacement parts.
NEED MORE DETAILS?
Delivery FAQS
How does delivery work?
We deliver your hoop from our warehouse to your driveway, so you waste no time getting to those free throws.
Remember that our delivery date is only an estimate, when your shipment gets to your local terminal, expect to get a phone call from a shipping specialist to arrange your specific delivery date and time. This is also a good time to coordinate with an installer if you’re planning on hiring one.
Watch our shipping video, then use our 5-point check list to ensure a smooth delivery of your Mega Slam Hoop.
Is the shipment of my new Mega Slam Hoop insured?
Yes. Your new Mega Slam Hoop is fully insured from the minute you order it up until you sign the shipping ticket.
How many boxes/pallets will there be in my shipment?
The shipping configuration of boxes and pallets varies depending on which system you purchase:
- Mega Slam XL (adjustable height) One (1) Pallet w/ (4) boxes
- Mega Slam (adjustable height) 72, 60 & 54 One (1) Pallet w/ (3) boxes
- FX (fixed height) 72, 60 and FX Pro One (1) Pallet w/3 boxes
- Pro Gym 72 & 60 One (1) Pallet w/3 boxes
